Choosing a moving company is one of the most important decisions you’ll make during your apartment move. Whether you’re relocating across Plano or to another Texas city, the movers you hire will be responsible for your most valuable possessions.
Unfortunately, not all movers are equal — some companies lack proper licensing, overcharge, or handle belongings carelessly. Others may disappear after taking deposits, leaving customers stranded on moving day.
The good news is that verifying a mover’s reputation is simple when you know what to look for.
At The Move Place, we value transparency, professionalism, and trust — and we’re here to help you make an informed choice. Here are five essential steps every renter in Plano should take to verify a moving company’s credibility before signing a contract.
1. Check Licensing and Insurance Credentials
The first step to verifying any mover’s legitimacy is checking whether they are properly licensed and insured.
Why It Matters
A licensed mover is accountable to state and federal authorities, ensuring they meet strict operational standards. Insurance guarantees that your belongings are covered in case of damage or loss.
How to Verify
- For local movers (within Texas): Visit the Texas Department of Motor Vehicles (TxDMV) website. Every licensed mover should have a TxDMV number.
- For interstate movers: Check the Federal Motor Carrier Safety Administration (FMCSA) database for a valid USDOT number.
Pro Tip:
Ask for a mover’s license number directly. If they refuse to provide it, it’s a red flag.
At The Move Place, our licensing and insurance information is always available on request, and we’re fully compliant with state and federal moving regulations.
2. Read Verified Online Reviews
Online reviews offer valuable insight into a company’s reputation — but only if you know how to interpret them.
Where to Look
- Google Business Profile: Check reviews from verified local customers in Plano.
- Better Business Bureau (BBB): See if the company has complaints or an accreditation.
- Yelp and Facebook: Look for detailed reviews about punctuality, professionalism, and pricing accuracy.
What to Watch For
- A pattern of unresolved complaints or generic, suspiciously similar reviews.
- Companies with only 5-star or only 1-star ratings — balanced feedback is more trustworthy.
The Move Place maintains consistently positive reviews across Google and social media thanks to our dedication to customer satisfaction.
You can view our feedback directly on Google Maps or our social platforms.
3. Verify Physical Business Address and Contact Details
A legitimate moving company will have a traceable business address, phone number, and website. Scammers often operate without a physical office, using only a cellphone number or online ad.
Checklist to Verify:
- Confirm that the address is real and local using Google Street View.
- Call the number during business hours to ensure a real representative answers.
- Check if their website includes transparent service details, photos, and company history.
The Move Place Example:
Our verified address is:
2661 Midway Rd, Suite 200 – Office 18, Carrollton, TX 75006
We welcome clients to visit or call anytime to discuss moving quotes, packing options, or scheduling.
A professional, well-established moving company is proud to be reachable — both online and in person.
4. Ask for a Written Estimate and Compare Rates
Unreliable movers often provide vague or verbal quotes that later turn into inflated bills. Always ask for a detailed written estimate that includes all costs upfront.
What a Reliable Quote Includes
- Hourly rate or weight-based cost breakdown
- Labor, truck, and fuel charges
- Packing/unpacking fees
- Insurance coverage details
Avoid:
- Companies asking for large cash deposits before the move.
- Quotes that are too good to be true — extremely low estimates usually indicate hidden fees or poor service.
The Move Place provides transparent, written estimates with no hidden costs. Our prices include all labor, mileage, and protective materials — ensuring you know exactly what you’re paying for.
5. Evaluate Professionalism and Communication
A mover’s professionalism speaks volumes about their reputation. From your first call to final delivery, the company’s communication should be clear, courteous, and consistent.
Key Signs of a Reputable Moving Company
- Friendly, knowledgeable representatives who answer your questions
- Quick response to inquiries
- Well-maintained trucks and equipment
- Uniformed staff and branded vehicles
- Written contracts outlining responsibilities and timelines
Why It Matters:
Good communication prevents misunderstandings, delays, and unnecessary stress.
At The Move Place, we pride ourselves on exceptional service quality. Every move is managed by a dedicated coordinator, ensuring smooth communication from start to finish.
Bonus Tip: Look for Experience and Community Reputation
Plano residents should also consider how long a company has served the area. Experience in the local market means understanding neighborhood layouts, apartment access points, and landlord requirements.
The Move Place Experience:
We’ve provided reliable local and long-distance apartment moving services for years across Plano, Carrollton, and the greater DFW area. Our commitment to care and transparency has earned us a strong community reputation.
Avoid Common Moving Scams in Plano
Unfortunately, moving scams do occur. Be alert for these warning signs:
Movers who refuse to give a physical address
Demands for large upfront payments in cash
No written contracts or missing license numbers
Unmarked trucks or no company uniforms
Last-minute price increases on moving day
Move Place Tip:
Always verify a company through TxDMV or FMCSA databases before paying a deposit. Transparency and professionalism are your best protections.
Why Plano Residents Trust The Move Place
When it comes to moving apartments in Plano, The Move Place stands out for our professionalism, integrity, and personalized approach.
Here’s what sets us apart:
- Licensed and insured (TxDMV & USDOT certified)
- Transparent, upfront pricing
- Skilled movers trained in apartment handling and packing
- Excellent customer reviews on Google and Facebook
- Flexible scheduling, 7 days a week
- Online booking available 24/7
We don’t just move your belongings — we move them safely, efficiently, and respectfully.
Conclusion: Move Smart, Move Confidently
So, how can you verify the reputation of apartment movers in Plano before hiring?
By following five essential steps:
- Check licenses and insurance
- Read real reviews
- Confirm the physical address
- Get a written estimate
- Evaluate communication and professionalism
Your move is too important to trust to just anyone. When you choose The Move Place, you choose accountability, transparency, and peace of mind — every step of the way.
Call or Text (469) 777-6683 today for a free, no-obligation quote and discover why Plano residents trust us as their preferred moving company.
Contact Information
Address: 2661 Midway Rd Suite 200 – Office 18, Carrollton, TX 75006
Phone/Text: (469) 777-6683
Email: info@themoveplace.com
Hours: Sunday–Saturday, 7 AM–7 PM
Online Booking: Open 24/7
